Privacy Policy
Last Updated: [14-Aug-2026]
At Signature Homes, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and how we protect it.
1. Information We Collect
We may collect your name, mobile number, email address, preferred location, property type, budget range and property requirements. We may also collect other information that you voluntarily provide while enquiring about a property or using our services.
2. How You Contact Us
You may contact Signature Homes through our website forms, phone calls, WhatsApp, email, social media, referrals, property events or directly through our team. Information shared through any of these channels may be recorded and processed for the purposes described in this Policy.
3. Information Received Through Referrals
If you are introduced to us through an existing customer, referral partner or other person, we may receive basic contact information about you. We will use such information to respond to the referral or enquiry and, where appropriate, seek further information directly from you.
4. Property Preference Information
To understand your requirements, we may collect information such as preferred location, property type, approximate budget, preferred size, lifestyle requirements, intended use and other property preferences. This helps us identify and suggest relevant properties or projects.
5. Identification and KYC Documents
For certain property enquiries, bookings or transactions, we may request identification or verification documents such as Aadhaar, PAN, address proof or other documents where reasonably required for the relevant purpose. We will request such information only when necessary and will not collect such documents merely for a general enquiry.
6. Financial and Transaction Information
Where required for a property transaction, we may receive or collect information relating to booking amounts, payment details, loan-related requirements, financial eligibility or other transaction information. We will use such information only for the relevant transaction, coordination or service purpose.
7. How We Use Your Information
We use your information to respond to enquiries, understand your requirements, suggest suitable properties, arrange property visits and provide real-estate advisory or coordination services. We may also use it for transaction-related communication and customer support.
8. WhatsApp, Calls and Electronic Communication
If you contact us through WhatsApp, phone, SMS or email, we may retain relevant communication details and information shared during the conversation. This helps us maintain enquiry records, follow up on your requirements and provide continuity of service.
9. Marketing and Updates
Where permitted and based on the applicable legal requirements, we may use your contact details to send property updates, new project information, events, market insights or other relevant communications. You may request to stop receiving marketing communications from us.
10. Sharing Information With Property Partners
We may share relevant information with developers, builders, property owners, channel partners or other parties when necessary to respond to your enquiry, arrange a property visit or provide a requested real-estate service. We do not sell your personal information as a standalone product.
11. Service Providers and Technology Platforms
We may use third-party providers for website hosting, forms, CRM, WhatsApp communication, email, analytics, advertising, cloud storage and other business operations. Such providers may process personal information on our behalf for the services they provide.
12. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, loss, alteration or disclosure. Sensitive documents such as identification or financial documents will be handled with appropriate care and only for legitimate business or transaction purposes.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business and transaction records, resolve disputes or comply with applicable legal or regulatory requirements.
14. Your Privacy Choices and Rights
Subject to applicable law, you may request information about the personal data we hold about you and may request correction or deletion where applicable. You may also withdraw consent where consent is the basis for processing, subject to legal or other lawful requirements for retaining or processing the information.
15. Withdrawal of Consent and Communication Preferences
If you no longer wish to receive marketing communications, you can contact us and request that such communications be stopped. Withdrawal of consent will not affect processing that was already lawfully completed or processing that is otherwise permitted or required by law.
16. Third-Party Websites and Platforms
Our website, social media pages or communications may contain links to developers, builders, property portals or other third-party websites. We are not responsible for the privacy practices, security or content of those third parties.
17. Children’s Information
Our services are intended for adults and property buyers. We do not knowingly collect personal information from children for property-related services or marketing.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, services or applicable legal requirements. The latest version will always be published on this page.
19. Contact Us
If you have questions about this Privacy Policy, want to make a privacy-related request, or wish to update your communication preferences, you can contact us:
Signature Homes
Email: [connect@digitaldiksuchi.com]
Phone / WhatsApp: [Your Mobile Number]
Address: [Your Business Address]
