Last updated: 20th Jan 2026
1. Introduction
These Terms & Conditions govern the use of our bakery website and the placing of orders with us.
By contacting us or placing an order, you agree to comply with the terms mentioned below.
This bakery operates from Hyderabad, Telangana, India, and serves customers primarily within India.
2. Orders & Confirmation
- All orders are accepted only after confirmation through WhatsApp, phone, or direct communication.
- Orders are considered confirmed only after payment confirmation, if applicable.
- Custom and theme cake orders require advance notice.
3. Custom & Made-to-Order Products
- All cakes and baked items are made to order.
- Design, colour, and decoration may vary slightly from reference images due to handmade preparation.
- Once an order is confirmed, changes may not always be possible.
4. Pricing & Payments
- Prices are shared at the time of order enquiry.
- Final pricing may vary based on size, design, customization, and availability.
- Payments must be completed as discussed during order confirmation.
5. Cancellations & Refunds
- Since our products are freshly prepared, cancellations are not accepted once preparation has begun.
- Refunds, if applicable, will be handled on a case-by-case basis.
- No refunds will be provided for change of mind after order confirmation.
6. Delivery & Pickup
- Delivery is available for selected locations in and around Hyderabad.
- Delivery time slots are estimated and may vary due to traffic or unforeseen conditions.
- Customers opting for pickup must collect orders at the agreed time.
7. Product Handling & Storage
- Cakes and baked items should be stored and consumed as advised at the time of delivery or pickup.
- We are not responsible for quality issues caused due to improper storage after delivery.
8. Allergies & Ingredients
- While we take care in preparation, our kitchen handles ingredients such as dairy, nuts, and gluten.
- Customers are requested to inform us in advance about any allergies.
9. Website Usage
- The content, images, and text on this website are for informational purposes only.
- Reproduction or misuse of content without permission is not allowed.
10. Limitation of Liability
We are not liable for any indirect or incidental damages arising from the use of our products or website beyond the value of the order placed.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Any changes will be reflected on this page.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Location: Hyderabad, Telangana, India
Contact: [Your phone number / WhatsApp]
Email: [Your email address]